Shipping policy
Dispatch Information
Your parcel will be dispatched from our UK shop within 72 hours of placing your order.
Usually we dispatch with Royal Mail the day after your order is placed. At Christmas times can be a little longer from us and also Royal Mail.
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UK Shipping
FREE UK SHIPPING ON ALL ORDERS OVER £50
Shipped by Royal Mail on a 2-4 working day tracked delivery service.
TRACKED STANDARD SHIPPING (UK Mainland only)
Shipped by Royal Mail on a 2-4 working day tracked delivery service.
You will be emailed a tracking number once Royal Mail process your order.
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USA Shipping
FREE STANDARD USA SHIPPING ON ALL ORDERS OVER $100
Shipped by Royal Mail and should arrive within 10 working days, tracked service.
You will be emailed a tracking number once Royal Mail process your order. This should also work for the US Postal service.
TRACKED STANDARD SHIPPING
Shipped by Royal Mail on a 5-10 working day tracked delivery service.
You will be emailed a tracking number once Royal Mail process your order.
Please keep your tracking number and use with your own countries postal service.
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European Shipping
As the UK has now left the European Union, orders heading to Europe are currently facing delays.
All deliveries to the EU may take up to 2 weeks to be delivered as this will need to clear customs checks.
Please allow additional time for the order to be delivered. You will be emailed a tracking number once Royal Mail process your order.
Please keep your tracking number and use with your own countries postal service.
FREE TRACKED EUROPEAN DELIVERY ON ALL ORDERS OVER €100
Please allow additional time for the order to be delivered. You will be emailed a tracking number once Royal Mail process your order.
Please keep your tracking number and use with your own countries postal service.
TRACKED STANDARD SHIPPING
Shipped by Royal Mail on a 5-14 working day tracked delivery service.
You will be emailed a tracking number once Royal Mail process your order.
Please keep your tracking number and use with your own countries postal service.
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International Shipping
FREE WORLDWIDE DELIVERY ON ALL ORDERS OVER £100
Shipped by Royal Mail on a 5-10 working day tracked service.
Please allow additional time for the order to be delivered. You will be emailed a tracking number once Royal Mail process your order.
Please keep your tracking number and use with your own countries postal service.
TRACKED STANDARD SHIPPING
Shipped by Royal Mail on a 5-10 working day tracked delivery service.
You will be emailed a tracking number once Royal Mail process your order.
Please keep your tracking number and use with your own countries postal service.
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Postage prices vary and are based on the size and weight of each item.
Customs, Duties & Tax
All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government.
We cannot guarantee that you will or will not be charged any customs taxes or duties. Please contact your country's customs office prior to purchasing for respective charges and rates on packages coming from outside of your country. You can also visit this duty calculator (https://www.simplyduty.com/import-calculator/) to get an estimate of what you may be charged when the package arrives.
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USA
Orders below the value of $800 USD will not incur any import tax or duties to the US.
COUNTRIES WITHIN THE EUROPEAN UNION
As the UK has now left the European Union, orders to countries within the European Union will now need to go through customs.
From the 1st July 2021, your order may be subject to local customs and taxes. Please contact your local customs office to get an estimation of how much this may be.